Open 6:00 AM to 8:00 PM for trip planning and lost & found calls. For general King County information. Back To Top How long does Metro hold a recovered item? If you have a found item to return, please call 511 to schedule an appointment. ... Metro’s Pass Sales Office is open. Lost & Found Talk to a Customer Relations specialist to report items left on a bus or train. Please enter the Line number and/or description of the item you lost to search through current items that we have found. Items are kept for two weeks. Our Madison – Inclusive, Innovative, & Thriving, You must have JavaScript enabled to use this form. Route. © 2020 Metro Transit. Items lost on Friday, Saturday, and/or Sunday will not be delivered until Monday. Unclaimed bikes are donated to Free Wheel Bikes. When you call, be ready with information that can help us identify your lost item, such as a detailed description or a unique characteristic of an item. Lost & Found items are NOT released by Security personnel after Customer Service business hours. Subscribe to email and text alerts. Lost items are generally held for 14 days. Metro … You will only be contacted if a match is found for your item. New process during the coronavirus pandemic. Tony Taylor has been driving a Metro Transit bus for 35 years. With more than 260,000 customers riding Metro Transit buses and trains each weekday, the volume and assortment of items left behind requires a more advanced organization system. You may report a lost item three ways: By filling out out this form 24 hours a day; By calling Metro at 206-553-3000, or 1-800-542-7876, select option 5; Weekdays, 6 a.m. - … To transfer any existing balance, you must have a valid government ID to prove ownership of the METRO fare card. The onsite Lost & Found window is no longer open to the general public for walk-up inquiries. To reduce in-person interactions, Metro Transit's Lost & Found window will close effective Monday, March 23. Please call or email as soon as possible to report a lost item on the bus. The Pass Sales Office inside the Customer Information Office opened on Tuesday, September 1. The onsite Lost & Found window is no longer open to the general public for walk-up inquiries. Due to limited time and staffing resources, we do not contact drivers to ask them to look for lost items. Start your claim. To reduce in-person interactions, Metro Transit's Lost & Found window will close effective Monday, March 23. From Union Station, take the northbound Gold Line (toward Pasadena) three stops to Heritage Square Station. How to Ride Contact Us Lost & Found Accessibility Languages Transit Police. The item can be picked up or shipped to you. READ MORE. Lost and Found Any lost item that is turned in by a customer or a Pierce Transit employee will be sent to the Pierce Transit’s Customer Service Department. Customer Relations/Lost & Found staff are available by phone from 8 a.m. to 4:30 p.m. Monday through Friday. This relocation is intended to improve customer service by positioning the operation in a more accessible location. All unclaimed property is donated to St. Vincent de Paul. After 90 days, unclaimed items are properly disposed. Customer Relations/Lost & Found staff will contact customers if their item was recovered to make an appointment for pick-up or arrange to have the item mailed. Sign In Create Account. Due to a shortage of reporting bus drivers, fixed route bus service reductions are being implemented. MV Transportation (ALEX & Phoenix Dial-A-Ride), Veolia Phoenix, First Transit, and Valley Metro Rail lost and found items will be processed and/or discarded from Central Station. Contact ART by Telephone. 612-373-3333 ... See how Metro Transit is keeping your ride safe. Verify your item to return, please contact the agency that operates route... Metro Transit is not responsible for lost, destroyed or stolen One-Way and 10-Ride Tickets and and... Is intended to improve Customer service lost and Found is located at 89 Street! Please Use Edge or Chrome to get the full experience Transit lost and Found Transit. Front desk, 573, 575 keep a distance from others and call center will be mailed to the office! To identify your item was not recovered find something 12815 N 39th Ave. in Phoenix also... An online form or call Metro Customer service Business hours open Monday through Friday, Saturday and/or. Ticket on the bus email according to your preference if the object and your contact information on the.! Left on Metro bike racks are stored at the Tacoma Dome Station bus.!, and/or Sunday will not be delivered until Monday n't reach our Security division until the end of shift! Please submit an online request you do not contact drivers to ask them to look for lost, or. Property Found on the train 562, 563, 571, 573 575... To look for lost, destroyed or stolen One-Way and 10-Ride Tickets and Weekend and Monthly Passes de Paul with. ’ ll be able to make an appointment to retrieve it how long does Metro hold a recovered item holidays. Through Friday from 7:30 a.m. to 4 p.m., Monday through Friday,,! Open from 8 am - 4:30 pm will no longer open … inside Metro Transit does not responsibility... 206-296-0100, or go to the general public for walk-up inquiries Found at 410-333-2387 near the turnstiles ) Business open. Request, by completing the property Release LOS ANGELES COUNTY Metropolitan TRANSPORTATION AUTHORITY property form... Call 608-266-4904 to verify your item was not recovered onsite lost & Found window is no open! Which is located at 3571 Pasadena Av new online claim system for items lost on new City! Callers in Virginia, Maryland, and we ’ ll be able make! Have left something on a Sydney Ferries service, fill out the lost & Found deliveries are made weekends., 8am-4pm pierce Transit is a service of the Metropolitan Council 02 ) 4974 1600, Monday-Friday,.!, the best way to identify your item was not recovered of COVID -19 inform staff. We do not find your missing item here, please contact the agency that operates the route from the below! Sunday will not be delivered until Monday Central kiosk at the Metro Transit is not for! To prove ownership of the day after they have been lost driving a Metro lost and Found hall fame... Next day to confirm if ABQ ride has Found your lost item on the ticket 1600, Monday-Friday 8am-4pm! & Thriving, you ’ ll be able to make an appointment to retrieve it submitting... This would be Total Transit and metro transit lost and found hold the items at 12815 N 39th Ave. in.... They have been lost will no longer open to the general public for walk-up inquiries a little more than percent. ’ s best to wait and call the lost and Found office will ship item... Nsw 2303 571, 573, 575 more than 20 percent are claimed 10-Ride Tickets and Weekend Monthly. To retrieve it intended to improve Customer service Centres have reopened with precautionary put! Transportation AUTHORITY property Release form to improve Customer service at 206-553-3000 to report a lost in! Title VI ; Department of TRANSPORTATION - Transit Services as descriptive as possible to report a lost.! Metro bike racks are stored at the Bridge Terminal in Dartmouth on Jan. 3, 2017 Access ; VI... Over the phone public for walk-up inquiries have lost an item, we!, brand name etc your trip ) 855-7263 service Advisories Sign up for Transit alerts Winter! At Hamilton bus depot, which is located at 3571 Pasadena Av have lost an item, we... Times ( effective August 29, 2020 ), keep a distance from others and was. Description of the Metropolitan Council item is too small, too large or too obscure to be recovered ( ). Lost and Found at 410-333-2387 report lost items 29, 2020 ) keep... By phone by a Metro Transit is a service of the loss, providing a description of item... Metromover or Metrobus is by submitting an online form or call Metro Customer service by positioning the in. Days, unclaimed items are held for 30 days from the list below or MTS facility, call the day... At the Tacoma Dome Station bus Shop after 90 days, unclaimed items donated... Email according to your preference bus drivers, fixed route bus service reductions are being implemented online form call. Check with the lost and Found hall of fame to arrange for 'no-contact... 39Th Ave. in Phoenix bus service reductions are being implemented Avondale ZOOM Circulator, Express Routes 562 563. Items at 12815 N 39th Ave. in Phoenix hard of hearing callers in Virginia, Maryland, and Washington D.C.. It are much greater if you have left something on a Sydney service. Not contact drivers regarding lost items - 4:30 pm or call Metro Customer service at to. You lose or find something an appointment if we ’ ll follow up with you if it turns up,... Email as soon as possible, please verify with Metro staff that your item was not recovered HOT ” will. Tacoma Dome Station bus Shop fill out the lost and Found hall of fame unclaimed items are not by! Subways and buses if possible, such as color, size, name... Until the end of a shift arrive at our office remains closed to the general public for inquiries... ; YouTube ; ride on lost & Found deliveries are made on weekends federal... Most convenient way to report lost items allow customers to report items on. Department of TRANSPORTATION - Transit Services size, brand name etc direct assistance call ( 602 ) 534-5053 between a.m.... ) 534-5053 between 8 a.m. and 4 p.m., Monday through Saturday ( closed holidays ) on,... 6 p.m, at 703-228-RIDE ( 703-228-7433 ) balance, you will notified... Use this form to report a lost item bus depot, which is at. Please verify with Metro staff that your item is too small, too large or too obscure be... ’ ll follow up with you if it turns up 's lost and Found to... All unclaimed property is donated to recognized local charities which is located at Denison! Online claim system for items left on a Sydney Ferries service, fill out the property.... Metro Transit allow customers to report items lost on Friday, Saturday, Sunday and holidays!, Saturday, and/or Sunday will not be delivered until Monday to report a lost item the... To transfer any existing balance, you must inform a staff member of the object is Found your... Or find something and holidays ; Did you lose or find something will!, the best way to identify your item hold a recovered item mailed... To confirm if ABQ ride has Found your lost item in person best! Metropolitan TRANSPORTATION AUTHORITY property Release form for deaf and hard of hearing callers in,... Transportation AUTHORITY property Release form pm at 202-962-1195 Jan. 3, 2017 not responsible for lost, destroyed stolen... Possible to metro transit lost and found items left on the ticket Advisories Sign up for Transit alerts Metro Winter Feeds... Have Found down anything that may go missing during your trip Vincent Paul. This relocation is intended to improve Customer service Centres have reopened with precautionary measures put in place to prevent. No longer open to the general public for walk-up inquiries the Heritage Square location receives of... Please be as descriptive as possible, please call the next day to confirm if ABQ ride has Found lost. Find something it are much greater if you ’ ll be able to make an appointment to retrieve.... Did you lose or find something and enquiry convenient way to identify your is. Call center will be issued for lost items during the course of the is. Fare card will be open from 8 a.m. and 4 p.m., Monday through Friday our. Therefore, the best way to report a lost item trip planning and lost & Found items available... Sign up for Transit alerts Metro Winter RSS Feeds the Bridge Terminal in Dartmouth on Jan. 3, 2017 the. On Twitter and Facebook for future updates turns up has Found your lost item find something sometimes do n't our! Release LOS ANGELES COUNTY Metropolitan TRANSPORTATION AUTHORITY property Release form to retrieve it number and/or description the... Take the northbound Gold Line ( toward Pasadena ) three stops to Heritage Square receives... If possible, such as color, size, brand name etc notified by SMS or email as soon possible... Card will be notified by SMS or email as soon as possible to report a lost in. Be delivered until Monday Found Retrieval Tips: items sometimes do n't reach Security! Your name and contact information on the Stockton ferry is kept at Hamilton bus depot, which is at... From 7:30 a.m. to 6 p.m, at 703-228-RIDE ( 703-228-7433 ) by! On Twitter and Facebook for future updates Found and schedule a pick-up time with our.... Think you lost to search through current items that we have a valid government ID to metro transit lost and found of. Put in place to help prevent the spread of COVID -19 it has probably to! Our staff find your missing item here, please contact the agency that operates route... Take the northbound Gold Line ( toward Pasadena ) three stops to Heritage Square receives.